Connect your 123-Reg.co.uk domain name to your Format portfolio site.

Throughout this document mysite, mysite.format.com and yourdomain.com are EXAMPLES ONLY you will replace these with your own unique Format address and custom domain name.

In this article

  • Format Domain Settings
  • Sign in to 123-reg.co.uk
  • Manage DNS
  • Advanced DNS
  • Confirm the @ A Record
  • Delete the www A Record
  • Add a CNAME Record
  • CNAME Record Added
  • Check your Domain Connection
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Format Domain Settings


  1. From your Dashboard, in the lower-left Sidebar tap 'Settings'
  2. Tap 'Domain'
  3. Under Format Address enter your unique site domain name
  4. Under Add your own domain enter your existing registered domain name (replace yourdomain.com with your actual custom domain name)
  5. 'Save Changes' or
  6. File a Help Request and we will help connect for you.

Sign in to 123-reg.co.uk

Sign in to 123-reg.co.uk

Under 'Domain Names' select your domain name.

Tap 'Web forwarding'


Web Forwarding

Tap 'Add +'

  1. Stay in the tab Permanent forwarding (301 redirect)
  2. Forward to 'http://www.' followed by your domain name
  3. Tap 'Confirm'

The Web Forwarding as been added.

Tap 'Back'


Manage DNS

Under Advanced Domain Settings tap 'Manage DNS'


Advanced DNS

Select the 'Advanced DNS' tab

Under Website Settings (A Records) tap 'Change'


Confirm the @ A Record

Confirm that the @ A record is pointing to IP address 94.136.40.82

(If there is a different value here you may not be on default nameservers and your connection will not work. If you are not sure how to set your nameservers to default nameservers you can send us a Domain Help Request from this link – you need to be logged in for the link to work.)


Delete the www A Record

Delete the www A Record


Add a CNAME Record

Add a CNAME record using the blank fields near the bottom:

  1. Hostname: www
  2. Select: CNAME
  3. Destination CNAME: mysite.format.com (replace mysite with your unique Format Address)
  4. Tap 'Add'

CNAME Record Added

The CNAME record has been added.

You can log out of your 123-Reg.co.uk


Check Your Domain Connection

Changes to your registrar's site are not instant! They can take up to 48 hours to take full effect (however, it usually takes a few hours).It's best to check your connection after one day.You will know that your domain connection is working when you enter yourdomain.com and your Format site loads with www.yourdomain.com in the address bar.Be sure to check that www comes up in the address bar.


ends