Regenerate a receipt
We email a receipt after the successful payment of your subscription to the email address used to log into your Format Account.
You can generate a copy at any time from within your Site Settings > Subscription > Billing History = 'See All'
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In this article
- Access the Subscriptions panel
- Resend receipt email
Access the Subscriptions panel
- From the left Sidebar of your Dashboard, tap 'Site Settings' icon
- Tap 'Subscription'
- Under 'Billing History' tap 'Show All' button
- 'Additional Information' any text you add in this field will appear on your receipt. For example, your Company/Business name, address and/or tax number.
- 'Save Changes'
Resend receipt email
- View the subscription transactions and use 'Resend' button for email receipt.
Email receipt example
The receipt will be emailed to your Format Account login email address.
- Company Name and address details added
- Tax number added (examples only)
Reach us online at our live chat or via our email email@example.com if you have any more questions. We’re happy to help!