All Collections
Major domain name registrars
Connect your custom domain name
Connect your custom domain name

Connect an existing custom domain name to your website.

Updated over a week ago make it difficult to connect your domain name if you no longer have their 'web hosting' plan (which is not required when you have a Format portfolio site).

You may want to consider transferring your domain name, but contact us first to check.

Throughout this document mysite, and are EXAMPLES ONLY you will replace these with your own unique Format address and custom domain name.

Format Domain Settings

  1. From your left sidebar navigate to 'Settings'

  2. Click 'Domain and Email'

  3. Scroll dow to Format Address

  4. Enter your unique website domain name this is known as your Format address

  5. The Website Domain will show your Format address

  6. Click 'Connect Your Domain' enter your existing registered domain name (replace with your actual custom domain name)

  7. 'Save Changes'

Sign in to

Sign in to your account.

Redirect Domain

  1. Select Permanent (301)

  2. Select You domain name

  3. Redirects to http://www followed by your domain name

  4. Select 'Do Not Redirect www.'

  5. Click Add this redirect

DNS Zone Editor

Click 'DNS Zone Editor' from the top menu.

CNAME (Alias)

Under CNAME (Alias) edit:

  1. Host Record: www

  2. Points to: (replace mysite with your unique Format Address)

  3. Click Save

You can now log out of Bluehost.

Check Your Domain Connection

Changes to your registrar's site are not instant! They can take up to 48 hours to take full effect (however, it usually takes a few hours).

It's best to check your connection after one day.

You will know that your domain connection is working when you enter and your Format site loads with  in the address bar.

Be sure to check that www comes up in the address bar.

Still have questions? Reach us on our live chat or email us at We’re here to help!!

Did this answer your question?