When your GoDaddy domain is set up correctly yourdomain.com will load your Format site with
https://www.yourdomain.com showing in the address bar.
Throughout this guide we are using the example custom domain name
janedovercourt.com with the Format Address of
These are EXAMPLES ONLY you will replace these with your own unique Format address and custom domain name.
Format Domain settings
From your left sidebar tap 'Settings'
Tap 'Domain and Email'
Scroll dow to Format Address
Enter your unique website domain name this is known as your Format address
The Website Domain will show your Format address
Tap 'Connect Your Domain' enter your existing registered domain name (replace yourdomain.com with your actual custom domain name)
Add existing domain name
Enter your existing custom domain name
Link to instructions (shown below)
Sign in to GoDaddy.com
Go to 'My Products'
Locate the domain you are wanting to connect
Tap ellipse icon to access menu
Tap 'Manage DNS'
Access the DNS Records area
Locate the row with CNAME set to name
wwwand value of
Tap edit (pencil) icon
Add your Format address
Add your Format address (do not use our example
Forward to (drop-down): http://
Forward to (text field): www. followed by your domain name (all lower case)
Redirect type: 301 (Permanent)
Forward settings: Forward only
If there are existing entries here you will need to delete them. It can take several minutes before GoDaddy will let you make changes after deleting forwarding.
Example of how Forwarding should appear (but with your custom domain name, not
An Action needed or Success ribbon will appear toward the top of the page.
Click Save Changes or follow any other instructions
Sometimes it can take as long as 24 hours for your website to be connected to your domain.
Still not working?
If your domain is still not working, please send us a secure Domain Help Request so we can assist you.
Still have questions? Reach us on our live chat or email us at email@example.com We’re here to help!