Create a Custom Page
From your Dashboard tap 'Pages'
Select 'Custom Page'.
Enter the Custom Page Name and tap 'Add Custom Page'
Choose a Contact Template
Scroll down to see more available templates
Choose one of the available templates
Edit the Contact Form
Scroll down to access all sections of the page to be edited.
Add Slide, if using the Premium Slideshow. See guide here.
Any text can be edited, highlight text for options
Mini-toolbar appears above, depending on whether text, image or form area selected
Any Section can be deleted, hover top-right corner to see icon to delete
Always 'Save Changes'
Change any details down here to your own
Set Email Send/Reply address and Name
From your Dashboard tap the ‘Settings' icon, lower-left.
Set 'Site Contact Email' if different than Format Account login is required
Add 'Sender Name'
You can also 'Change Email Logo'
Add a Contact Form with More Fields and Customization
Add Section > 'Forms'
Tap the template shown
Customize Field Labels and Add up to 8 fields
Tap the Form Section to enable
The 'Additional Fields' mini-toolbar will appear and allow you to add up to eight additional fields
Tap on the label and change to match your requirements
Selecting the word activates a mini-styling-toolbar
'B' = Bold 'I' = Italic
We have a great demo site that shows how to use this style of Contact Forms. Please see here.
Preview Live Site
Preview your live site and the Contact page you have set.
Test sending yourself a Contact Form message.
Checking Contact Form message appears in Workflow Inbox
The message sent will appear in the Workflow Inbox, see our full Workflow Inbox for managing your Messages, Mailing List and Contact List here
Tap 'Inbox' red dot indicator new messages waiting to be read
Tap 'Messages' panel to view
Message Preview with border show will appear in full (4)
Full Message displayed here
Add to Contacts
Date and Time
Tap 'ellipse icon' for options 'Mark as Unread', 'Report Spam' and 'Delete Message'
View this message in Gmail (for those using Gmail or Google Workspace to manage their email)
Another message unread (blue dot)
Viewing in Email Application
The processing of the messages can take up to an hour to be sent to you after submitting with the 'Send Message' button
Check that the message hasn't been sent to a 'Junk', 'Spam' or 'Trash' folder if you don't see the message within an hour of sending.
You may also want to set a 'Mail Rule' to ensure that any messages sent via the Contact Form are located in the correct folder within your email Inbox.
The email address the message will be sent from is:
Because all email applications work differently we are unable to provide a guide on how to configure a Mail Rule for you.
Still have questions? Reach us on our live chat or email us at firstname.lastname@example.org We’re here to help!