You can add to an existing Custom Page (like 'About' or 'Contact') or create a new Custom Page
It is only possible to show image posts from one Instagram account per site.
Reels / Stories and Live feeds will not display in the Instagram Feed.
Add Instagram Section to existing Custom Page
Tap 'Media'
Scroll down to 'Instagram Feed' and hover
Tap 'Add Section'
Login to Instagram Account
Login to your Instagram account
Add your Instagram Username
Add your Instagram Password
Tap 'Log in'
Personal message showing Format requests:
Access your profile information (required)
Access your media
Blue 'tick' enabled by default
Tap 'Authorize' to complete connection
Change Instagram feed display
Tap on the Instagram section and the mini-toolbar will appear above.
Images per row (2–4)
Images count (1–16)
Access Instagram Settings
Save Changes
Managing a Disconnected Instagram Account
On 31 March 2020 Instagram changed how all external providers (like Format) are able to connect to their services.
This has meant any existing Instagram feeds have been disconnected and will now require you to re-connect your Instagram feed to your Format site.
Video guide to fix
You will see the following message:
Message advising disconnection from Instagram account
Login to Instagram to re-connect
Add your Instagram Username
Add your Instagram Password
Tap 'Log in'
Personal message showing Format requests:
Access your profile information (required)
Access your media
Blue 'tick' enabled by default
Tap 'Authorize' to complete connection
Tap on the Instagram section and the mini-toolbar will appear above.
Tap the 'wrench' icon to activate the Instagram Settings pop-up panel
Instagram username and profile image displayed
'Manage Access'
'Disconnect Account'
Changing your account access will affect all pages that have an Instagram feed.
Only one Instagram feed can be displayed per Format portfolio site.
Deactivate Instagram Feed
Tap 'Apps and Websites'
Select 'ACTIVE' panel
Under Format app tap 'Remove'
You can now add a different Instagram account.
Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!