Access the Subscriptions panel

  1. From the Dashboard, tap 'Settings'

  2. Tap 'Subscriptions'

  3. Under 'Billing History' tap 'See All' button

  1. From 'Subscriptions' scroll down to

  2. Additional Information

  3. Any text you add in this field will appear on your receipt. For example, your Company/Business name, address and/or tax number.


Resend receipt email

From the Billing History 'See all' panel when activated

  1. View the subscription transaction/s

  2. Tap 'Resend' button for email receipt.

The receipt will be emailed to your Format Account login email address and will include the Additional Information you added.


Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!

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