Access the Subscriptions panel
- From the Dashboard, tap 'Settings'
- Tap 'Subscription'
- Under 'Billing History' tap 'Show All' button
- 'Additional Information' any text you add in this field will appear on your receipt. For example, your Company/Business name, address and/or tax number.
- 'Save Changes'
Resend receipt email
- View the subscription transactions and use 'Resend' button for email receipt.
Email receipt example
The receipt will be emailed to your Format Account login email address.
- Company Name and address details added
- Tax number added (examples only)
Still have questions? Reach us on our live chat or email us at firstname.lastname@example.org We’re here to help!