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How to get a free custom domain name
How to get a free custom domain name

Pro Yearly and Pro Plus Yearly subscribers can get a free domain from Format for the first year.

Updated over a week ago

Renewing the domain name for subsequent years is $US20 per year.

If Format provides the custom domain name, we can also provide one custom email address via Google Workspace. See our custom email guide. This is US$72 per year additional to all plan prices. We are not able to transfer a Google Workspace subscription from Google or another hosting provider, the offer is only for NEW Google Workspace subscriptions.

Add to your subscription

When you are starting a paid subscription to a new plan you can add a Custom Domain prior to checking out and this would be free for the first year for Pro Bundle Yearly and Pro Plus Bundle Yearly plans. It is $20 for every subsequent year.

Basic Bundle Monthly, Basic Bundle Yearly, Pro Bundle Monthly and Pro Plus Bundle Monthly Plans would incur a fee of $20 to register and every subsequent year.

Upgrading from any Monthly, or Basic Bundle Yearly Plan to a Pro Bundle Yearly or Pro Plus Bundle Yearly plan would also allow you to redeem a free custom domain name for the first year if this has not already been registered on a lower tier plan.

  1. Add Custom Domain during the subscription process

  2. Notification Free for one year

Redeem free domain

  1. Click 'Settings' from the lower-left sidebar

  2. Click 'Domain and Email'

  3. Click 'Redeem Free Domain'

Choose your new domain name

  1. Type in the search field to display a selection of custom domain names below

  2. Select one available 'FREE' domain name

  3. Domains that are similar may be shown or 'Unavailable'. If too close, consider a different name. .com, .net, .org, .ca, .xyz and .me top level domains (TLDs) are available.

1. Selected domain shows Free for one year. $20 USD / year afterwards.

Registration details

  1. Check the domain name is exactly what you wanted (no changes possible after registering)

  2. The domain renewal date will be displayed. Auto-renewal is enabled by default and your payment method will be charged shortly before this date

  3. Enter your name, this is required and must be a correct, legal name

  4. Add your address details accurately

  5. Add your email address and phone number

  6. Read the legal fine print

  7. Read and agree to our Terms of Service. By clicking 'Complete Purchase' you are agreeing to our Terms of Service. This is a requirement for registering a domain

  8. View more on our Domain Pricing page

  9. 'Complete Purchase' after you have re-checked all details are correct

Domain purchased

  1. Notification that domain selected has been successfully purchased

  2. 'Go to Domain Settings' to complete

Domain Settings

  1. Return to 'Domain and Email' panel

  2. New custom domain shown

  3. Status of 'Needs Email Verification'. Please check your email to verify this address within 14 days of registering, if you don't see the email, check your spam folder

  4. The domain is set to auto-renew to ensure you do not lose the domain or any services

  5. Format address (what also appears in top-left corner of your Dashboard under 'FORMAT' logo

NOTE: Different email applications may mark the message as spam, junk or trash. Check all email folders.

Transferring the domain name provided by Format to another domain registrar is not possible within the first 60 days of registering. 

Please ensure you have read and understand our Terms of Service, Privacy Policy and Domain Pricing pages.

Still have questions? Reach us on our live chat or email us at We’re here to help!

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