Basic* and Monthly Plan subscribers can buy and connect a custom domain name directly with Format.

Renewing the domain name for subsequent years is $20 USD per year.

A Custom Email address via Google G-Suite can also be added for US$72 per year. See our Custom Email guide

Buy a domain name

  1. Tap 'Settings' from the left sidebar
  2. Tap 'Domain and Email'
  3. Tap 'Buy Domain'
  4. Or upgrade to a Pro Yearly, Pro Plus Yearly or Unlimited Yearly plan and 'Get Free Domain'

Choose your new domain name

  1. Type in the search field to display a selection of custom domain names below
  2. Select one available '$20 USD / year' domain name
  3. Domains that are similar may be shown or 'Unavailable'. If too close, consider a different name.

.com , .net, .org, .ca, .xyz and .me top level domains (TLDs) are available.

Registration details

  1. Check the domain name is exactly what you wanted (no changes possible after registering)
  2. The domain renewal date will be displayed. Auto-renewal is enabled by default and your payment method will be charged shortly before this date
  3. Enter your name, this is required and must be a correct, legal name
  4. Add your address details accurately
  5. Add your email address and phone number
  6. Read the legal fine print
  7. Read and agree to our Terms of Service. By clicking 'Complete Purchase' you are agreeing to our Terms of Service. This is a requirement for registering a domain
  8. View more on our Domain Pricing page
  9. 'Complete Purchase' after you have re-checked all details are correct

.ca Domain Names

  1. If registering a .ca  domain you must choose a legal group you belong to
  2. CIRA Registrant Agreement must also be read and agreed to (for .ca  domains).
  3. Select 'I agree'

Read and agree to our Terms of Service. By clicking 'Complete Purchase' you are agreeing to our Terms of Service. This is a requirement for registering a domain

View more on our Domain Pricing page

Tap 'Complete Purchase' once you have re-checked all entered details are correct

Domain purchased


  1. Notification that domain selected has been successfully purchased
  2. 'Go to Domain Settings' to complete

Domain Settings

  1. Return to Domain and Email panel
  2. New custom domain shown
  3. Status of 'Needs Email Verification'. Please check your email to verify this address within 14 days of registering, if you don't see the email, check your spam folder
  4. The domain is set to auto-renew to ensure you do not lose the domain or any services
  5. Format address (what also appears in top-left corner of your Dashboard under 'FORMAT' logo

Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!

* formerly known as Enthusiast.

Did this answer your question?