Video overview

Please take care with the entry of Usernames and Passwords as this has a great impact on whether we can access and connect on your behalf.

If your domain provider requires 2-factor authentication when accessing your account, please reach out to us via live chat once you have submitted the Help Request form.

We are unable to access Google Accounts for those with Google Domains, please contact us directly for support or see our Use your Google Domain guide.

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