When your Hover domain is set up correctly will load your Format site with showing in the address bar.

Throughout this guide mysite, and are EXAMPLES ONLY you will replace these with your own unique Format address and custom domain name.

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In this article
  • Format Domain Settings
  • Sign in to
  • Overview
  • Three-step Connect
  • Confirmation Message
  • Still not working?

Format Domain Settings
  1. From your Dashboard, in the lower-left Sidebar tap 'Settings'
  2. Tap 'Domain'
  3. Under Format Address enter your unique site domain name
  4. Under Add your own domain enter your existing registered domain name (replace with your actual custom domain name)
  5. 'Save Changes

Sign in to
  1. 'Sign in' or
  2. Tap 'Format' icon under the 'User your domain with your favorite service' area
If you have more than one custom domain name registered with, select the one you want to connect to your Format site.

  1. The 'Overview' panel shows general overview of your settings.
  2. Tap 'Connect' and select 'Format' or 'Get Started'
  3. Check the nameservers are set to and (this is the default unless you have transferred your domain from another domain registrar).

Three-step Connect
  1. Add your custom domain name to Format
  2. Add your Format Address (do not include ''), a 'tick' will appear when entered correctly
  3. Tap 'Connect' or 'Cancel' to exit.
Do not include "http://" at the beginning of the address.

Confirmation Message

A confirmation message will be displayed.

Sometimes it can take as long as 24 hours for your website to be connected to your domain.

Still not working?

You may feel you have done everything correctly, just as this guide says, but your domain is still not working.

Please send us a secure Domain Help Request so we can assist you.

Reach us online at our live chat or via our email if you have any more questions. We’re happy to help!