Video overview
Add Section to a Custom Page
If you already have a Contact Page (or another Custom Page) and want to add a Mailing List subscription form you can with the Custom Page 'Add Section' Module
'Add Section' to a new or existing Custom Page
View available Forms templates
Scroll down to Mailing List
Mailing List subscription form with image background template
Mailing List subscription form with solid color background template
Or, create a New Custom Page using one of our pre-built Contact templates and customize.
Create a New Custom Page and view the pre-built Contact Templates
Select a page that already has a Mailing List subscription form
Customize the message
Mailing List module
'Subscribe to Our Newsletter' text is editable, select to change to the exact Heading text you want. There is a maximum character count of 60
'Sign up with your email address…' text can also be edited. There is a maximum character count of 160
'Enter a valid email address' can be edited but probably best to keep close to how it is currently shown (to make sure people do add a valid email address). There is a maximum character count of 40
'Sign Up' button text can be edited. Maximum character count of 15
'Settings' opens a popup panel so you can view list of subscribers and set a message after the email address has been submitted
Customize the fonts, set text color, overlay opacity or background color, height, button and animation styles (depending on template selected)
Customize Design
Customize Mailing List options available (may differ between templates)
Typography options will initially show the default Heading and Body fonts your site is using but you can change to any other available font as well as change the color, size and line height
View the changes you make within the in-app preview.
Always 'Save Changes'
Using a Popup Mailing List Form
Another option is to create a Mailing List popup form.
See our separate Popup Messages or Mailing List Subscriptions guide here.
Mailing List Settings
Click 'Settings' button to access
Click 'View Subscriber List' to see email addresses of those who have subscribed and to export a CSV (Comma Separated Values) file for adding to your email campaign or other applications
Post-Submit Message, edit this area to thank those who have subscribed and include any other details you want to let them know about.
Manage Mailing List Subscribers
If you have multiple Mailing List subscription forms on pages across your site, there is only one central list to manage subscribers under
Click Workflow > 'Inbox'
Click 'Mailing List'
Mailing List is available on all plans
Click 'Mailing List'
Export List as CSV file for using in your email campaign or other applications
Email addresses and subscribed time and date displayed as a list
Email Notifications, change how often you are notified.
'Add to Contacts' only use this link if you have already Exported List
'View Contact'
Export List as CSV file
Export List
The filename will be
subscribers.csv
Your browser may ask you whether to open the file directly in an application of your choice or to 'Save File'
Click OK to continue to save the file to your download destination
You can then open and use this file in a plain text editor, or import into another email application service or application for your management.
Importing CSV into Google Mail
If the CSV file will not import directly, it may require adding one word Email
to the first line of the subscribers.csv
file deleting all the Dates
and resaving and uploading.
A CSV file can be edited in a plain text editor (you do not need to have a spreadsheet style application installed to edit).
Add the word 'Email' to the very top of the
subscribers.csv
fileDelete all dates, including the comma after the email address from each row
Save the file and try uploading now.
Delete Mailing List Subscribers
'Delete All Subscribers' only use after 'Export List' as a CSV file has been done and saved to your device
A 'Warning' will be displayed advising that you are about to delete all subscribers from your mailing list, if you confirm and continue they will be removed with no ability to recover.
It is not possible to delete individual email addresses from the list of subscribers.
View Mailing List on live site
Mailing List subscription form as it appears on live site
Entry field and 'Sign Up' button
Things to be aware of
Once submitted, the form can not be repeatedly used, this is to stop automated bots or spammers trying to resend unwanted email addresses.
Our Mailing List feature does not allow your subscribers to 'Unsubscribe', you would manage this separately.
Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!