All images should be uploaded following the below requirements:
JPG only
Max 100MB
RGB Color
300 DPI
At least 6500px x 6500px
Files can be larger than this, as long as they are under 100MB. The larger your file is the better, this will allow you to sell larger product variants.
If the uploaded file is too small, your order will be placed on hold. We will contact you and ask for the required image size to fit the product. This will cause a delay in order production.
Below are the sizes of our most popular product sizes along with the minimum size requirements for each:
8" x 12" (203mm x 304mm) – 3338 x 2588 pixels
12" x 16" (304mm x 406mm) – 4838 x 3638 pixels
16" x 20" (406mm x 508mm) – 6038 x 4838 pixels
16" x 24" (406mm x 609mm) – 7238 x 4838 pixels
20" x 30" (508mm x 762mm) – 9038 x 6038 pixels
24" x 36" (609mm x 914mm) – 10838 x 7238 pixels
If the uploaded file is not the correct aspect ratio for the product, we will crop it to fit. In these cases, the sides and/or top and bottom of the image will be cropped (see graphic below).
Increasing image dimensions
If you are using recent releases of Adobe Lightroom Classic or Adobe Photoshop, they have introduced an 'Enhance' Super-Resolution tool that uses AI to interpolate the image increasing the pixels 2x size.
Read about Adobe Super-Resolution on the Adobe site
Quick video showing how this can be used here