Images accepted
All images should be uploaded based on the following recommendations:
JPG or PNG images (PNGs can include transparency for printing on apparel)
Max 100MB
RGB Color with sRGB IEC61966-2.1 color profile embedded
300ppi
At least 6500px (please see Print Product Dimensions below)
Files can be larger than this, as long as they are under 100MB. The larger your file is the better, this will allow you to sell larger product variants.
If the uploaded file is too small it should stop from being used on products that are larger and your order will be placed on hold. We will contact you and ask for the required image size to fit the product. This will cause a delay in order production
Convert to Profile
We view every image before an order is sent for production. If we find an image does not have an sRGB IEC61966-2.1 color profile embedded, we will use the option within Adobe® Photoshop® to 'Convert to Profile' and using the default Conversion Options we will set the Destination Space Profile to be sRGB IEC61966-2.1
Source Space Profile was
ProPhoto RGBDestination Space Profile
sRGB IEC61966-2.1selected from dropdownConversion Options leave at the default settings
Preview on-screen and then click 'OK'
Print Product Dimensions
Below are the sizes of our most popular product sizes along with the minimum size requirements for each:
Print Dimensions (inches) | Print Dimensions (mm) | Portrait Orientation (pixels) | Landscape Orientation (pixels) | Image Ratio (rounded) |
4 x 6" | 101 x 152mm | 1200 x 1800px | 1800 x 1200px | 2:3 |
5 x 7" | 127 x 178mm | 1500 x 2100px | 2100 x 1500px | 3:4 |
8 x 10" | 203 x 254 | 2400 x 3000px | 3000 x 2400px | 4:5 |
8 x 12" | 203 x 304mm | 2400 x 3600px | 3600 x 2400px | 2:3 |
12 x 16" | 304 x 406mm | 3600 x 4800px | 4800 x 3600px | 3:4 |
12 x 18" | 304 x 457mm | 3600 x 5400px | 5400 x 3600px | 2:3 |
16 x 20" | 406 x 508mm | 4800 x 6000px | 6000 x 4800px | 3:4 |
16 x 24" | 406 x 609mm | 4800 x 7200px | 7200 x 4800px | 2:3 |
18 x 24" | 457 x 609mm | 5400 x 7200px | 7200 x 5400px | 3:5 |
20 x 30" | 508 x 762mm | 6000 x 9000px | 9000 x 6000px | 3:5 |
24 x 36" | 609 x 914mm | 7200 x 10800px | 10800 x 7200px | 3:5 |
30 x 40" | 762 x 1016mm | 9000 x 12000px | 12000 x 9000px | 3:4 |
32 x 48" | 812 x 1219mm | 9600 x 14400px | 14400 x 9600px | 4:6 |
Due to the Image Ratio for each print (colored in right column), not every Product we can print will perfectly match your original image so this may require you cropping to the largest size option available so that it can be used on the greatest range of products.
Example: an original 30 x 40" image has a ratio of 3:4 so could be used to print at sizes of 16 x 20", 12 x 16" or 5 x 7" but would not work for a 20 x 30" print which has a ratio of 3:5
Visual Representation of Print Sizes
This graphic is to scale and matches to the Print Dimensions table above for quickly identifying the print sizes and the ratio (tap to enlarge).
Square Shaped Products
Giclee Art Prints and Professional Prints can be printed in square shapes (1:1 ratio).
Print Dimensions (inches) | Print Dimensions (mm) | Pixels |
4 x 4" | 101 x 101mm | 1200 x 1200px |
5 x 5" | 127 x 127mm | 1500 x 1500px |
6 x 6" | 152 x 152mm | 1800 x 1800px |
8 x 8" | 203 x 203mm | 2400 x 2400px |
10 x 10" | 254 x 254mm | 3000 x 3000px |
12 x 12" | 304 x 304mm | 3600 x 3600px |
16 x 16" | 406 x 406mm | 4800 x 4800px |
20 x 20" | 508 x 508mm | 6000 x 6000px |
30 x 30" | 762 x 762mm | 9000 x 9000px |
You would create a Listing and only have Products selected that are square.
Try and upload your image at the largest size you can so that it can be used with the most number of products.
The largest image will be scaled down in size (Bicubic Sharper reduction) to print smaller sizes.
Image Dimensions too large
If your image dimensions are too large, you may experience an issue when uploading your image to create a Listing. If the image thumbnail shows as missing, you will need to reduce the width and height dimensions closer to our guide above.
Image Preview missing
Dimensions of image too large
Re-save image closer to dimensions in our guide and Replace Image
Apparel Products
Apparel dimensions are set at 4500 x 5700 pixels (portrait or landscape)
Cropping of Images
If the uploaded file is not the correct aspect ratio for the product, we will crop it to fit. In these cases, the sides and/or top and bottom of the image will be cropped (see graphic below).
If the cropping is extensive, we email the buyer of the print with a screenshot showing how we feel the image would be best cropped to be able to produce for them, if they do not agree, or want the image cropped for their print, then we will refund and cancel the order.
Increasing image dimensions
If you are using recent releases of Adobe Lightroom Classic or Adobe Photoshop, they have introduced an 'Enhance' Super-Resolution tool that uses AI to interpolate the image increasing the pixels 2x size.
Quick video showing how this can be used here