Access Store Settings
In the left sidebar navigate to Portfolio > 'Store'
Store Visibility: set as Online, Private or Offline, see below
Store Path: this is the path to your store page in your URL, it is best to match your Store Name and to only change this path when necessary as it may negatively affect your SEO
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Store Visibility options
Use the dropdown link to activate
Online: (default) your store will be live and accessible to anyone
Private: your store will be accessible only to those with the password
Offline: your store and all of its products will not be editable or accessible online
SEO Optimization: indicator (showing Complete) with a Search Preview below showing how the SEO Store Title and SEO Store Description would appear in search engine results once indexed (changes made here can take several days to be crawled and re-indexed by search engine bots. See our Search Engine Optimization (SEO) guide
SEO Store Title: this will appear in the search result for this page. Write a descriptive and unique page title
SEO Store Description: write a description for your page that includes relevant keywords. The maximum length is 255 characters but it's best to keep it below 160 characters
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Paypal Connected Account, Shopping Country and Currency
Connected Account: with PayPal will display with Account ID (when connected) or you will have the option to Connect
Shipping Country: the country your products will be shipped from will determine when your customers should be charged for domestic shipping
Currency: choose the currency that you wish to use to sell your products
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Order and Shipping Messages and Notifications
Order Confirmation Message: all customers will automatically receive a confirmation email with their order details. Add an optional custom message to accompany the confirmation email, maybe include your telephone number or other ways of contacting you
Send test email to the Site Contact email address so you can view how this will appear when an order is made. See Site Contact Email, Sender Name and Logo for Emails below
Shipping Message: Customers who purchase a physical product will alos receive an email when their order is marked as Shipped. Add an option custom message to accompany the shipping email.
Notifications: you can 'Disable email notifications' or 'Email me about each sale as it happens (default)
Always Save Changes (top-right).
Test Order Confirmation and Shipping Message email examples
Unread [TEST] Order confirmation and Shipping messages received in your email inbox
Test Order Confirmation example
[TEST] Order confirmation Subject Header
Your name will appear as the Sender but the email address will be from
Logo for Emails appears if set, otherwise the Sender Name would show in text
The Order Confirmation Message area that you can edit to personalize
All the information shown in the email is example data only, and doesn't relate to any actual person or order made through your store
Test Shipping Confirmation example
[TEST] Shipping confirmation Subject Header
The Shipping Message that you can customize
All the information shown in the email is example data only, and doesn't relate to any actual person or order made through your store.
Site Contact Email, Sender Name and Logo for Emails
These details can be changed under the Settings > Site Settings pane.
From the lower-left sidebar click 'Settings'
Site Contact Email: this can be different to your Format account email address, change here
Sender Name: you can have your personal name, or a more generic business-style name
Logo for Emails: upload a logo to be included in emails from yoru site. For best results, use a logo that will show up against a white background, that is at least 200px wide.
Ability to 'Change Email Logo' or
Link to 'Remove email logo'. If no logo is used, the Sender Name will appear instead
Save Changes and return to the Store > Settings area (if necessary)
Cover Image and Disable Store
Scroll to the very bottom of the Store Settings pane
Edit Cover Image: the first Product you add to your Store will have it's cover image shown as the default for your overall Store but you can change this here, and replace with another image
Disable Store option
If you disable a Warning will be displayed advising: "Your store and product pages will not be accessible online but won't be deleted. You will be able to re-enable your store later.
Still have questions? Reach us on our live chat or email us at firstname.lastname@example.org We’re here to help!