The maximum digital download file size is 100Mb. It is best to compress all files into one ZIP file.

Add a Digital Product

  1. From your Dashboard, tap 'Store'
  2. Tap 'Add Product'
  3. Give your Product a name
  4. Tap 'Add Product'
  1. Under 'Product Type' select 'Digital Product'
  2. Tap 'Edit Cover Image' and upload the main image to promote your product (required)
  1. Scroll down to Product Images and 'Add Images', at least one image must be added here (you can have up to five images)
  1. Add your Product Description , clear, concise information will help prospective customers decide whether to purchase your product or not. Include the information that you would want to know if you were looking to buy, (if an ebook, the number of pages, how many images, size, can it be printed? file size etc.)
  2. Set your Price. The minimum is 1.00 in your Countries currency.
  1. Scroll down to Digital File Upload and 'Upload a File'
  2. Navigate to the location file is stored and select
  3. Tap 'Choose'

A digital file or ZIP file can be up to 100Mb in file size. Only one file can be selected and uploaded so if your Product requires more than one file you will need to compress all files into one ZIP file and then upload.

  1. Shows digital file successfully uploaded
  2. Tap to 'Replace'

Set Product Availability

  1. Scroll to top and 'Product Availability'
  2. Use dropdown to select 'Available in Store'
  3. Save Changes

Check Settings and SEO Optimization

  1. Tap 'Settings' to access.
  1. The Product Path is based on the Product Name originally entered
  2. SEO Optimization improvements can be made by scrolling down further.
  1. The SEO Product Title can be the same as the Product Name, or you can change.
  2. Add information in the SEO Product Description panel (copy-and-paste a portion of what you entered on the Product page)
  3. After adding information this will update and show a green 'SEO Complete' message
  4. An indication of what will be shown in search results is displayed here.
  1. Further down you can Edit Cover Image
  2. Out of Stock. Because you have added a Digital Product our Inventory Control will not work with this, you can sell a Digital Product indefinitely
  3. Delete Product will remove from your Store.

Things to be aware of

  • Only one digital file per Product with a maximum 100Mb file size
  • Once someone buys a digital product they are shown a page that has a download link. They also receive this download link in their email. This link is good for 60 days and then it expires
  • If you, the Seller deletes the digital product from your store, the link is still good for 60 days from purchase
  • However, if you, the Seller cancels the specific order for the link purchase, the link will be expired immediately.

Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!

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