Access the Subscriptions panel

  1. From the Dashboard, tap 'Settings'
  2. Tap 'Subscription'
  3. Under 'Billing History' tap 'Show All' button
  4. 'Additional Information' any text you add in this field will appear on your receipt. For example, your Company/Business name, address and/or tax number.
  5. 'Save Changes'

Resend receipt email

  1. View the subscription transactions and use 'Resend' button for email receipt.

Email receipt example

The receipt will be emailed to your Format Account login email address.

  1. Company Name and address details added
  2. Tax number added (examples only)

Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!

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