With the introduction of Format Photo Storage you can download images easily.
Please see our Format Photo Storage guide.
Downloading images via Format Photo Storage is not possible for Basic Plans (only Pro or Pro Plus plans).
Basic Plans can use a Workflow Client Gallery as a workaround
Please see video guide below:
For more instructions on Workflow see the Collection of guides here.
Reach us at our live chat or via our email info@format.com if you have any more questions. We’re happy to help!