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Adding and Removing Images and PDF files to a File Transfer

Updated

Individual images and PDFs with file sizes of up to 100MB each can be added to a file transfer.

Video guide

Add a File to a File Transfer

  1. + Upload Files

  2. Return Back to File Transfers pane

  3. Send from 2GB to 10GB of files (depending on your plan) as a downloadable ZIP file. Files will automatically expire after one week.

  4. Send File Transfer once images have been added and you are ready

  • Images and PDFs of up to 100MB each can be uploaded

  • See our Workflow Supported File Types guide for what types of image files are accepted

  • You can not add files that are already compressed in a ZIP archive

We provide you with four ways of adding your files:

  1. Drag & Drop: Select from the Finder/File Explorer on your computer and drag onto the uploader to start automatically

  2. Upload Files: Select images or PDFs from your computer

  3. Import from another Format page: Save time

  4. Import from Dropbox: Connect to your Dropbox account and add any images directly

  1. Image upload status

  2. Progress indicator and message

  1. Delete any file/s you do not want to send. There is no undo button or way to recover a file once deleted

  2. Total size of files used and available

  3. PDF file icon (no thumbnail preview)

  4. Images display a thumbnail preview

  5. Status (Not Sent)

  6. Click Send File Transfer in the top-right after the files have been imported.

Once a File Transfer has been sent, you can not add or delete files from this transfer.

You would need to create another File Transfer for sending further files for the same Client.

See our next guide: Sending a File Transfer

Still have questions? Format provides human support seven days a week. Start a live chat or reach us by email at info@format.com. We're here to help!

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