You can have emails from the Contact Form templates, Store, or Client Galleries use a different email address from your Format Account login email address.
Video overview
Change your Site Contact Email
-
From the left sidebar click 'Settings'
-
Click 'Site'
-
Scroll down
-
Site Contact Email: change this if you do not want emails to be sent to the same email address as your Format account login email address
-
Sender Name is what appears, it can be your full name or business name
-
Remove Email Logo, you may initially see a logo you are unfamiliar with. This is example content related to a site theme you have previously used and it will appear on any Client Gallery, File Transfer, or Storage email messages. Remove if you only have a text logo or
-
Click 'Change Email Logo' and upload your own graphic that will be used for emails sent from your site. For best results, use a logo that will show up against a white background that is at least 200px wide
-
'Save Changes'
It is only possible to have one Site Contact Email address added.
Still have questions? Reach us on our live chat or email us at info@format.com. We’re here to help!