Deleting your Format account is permanent and will remove all details associated with your account and sites from our system.
Format takes all necessary steps to ensure compliance with the GDPR (General Data Protection Regulation). Part of this compliance includes access to account deletion and the right to be forgotten.
To understand how we comply with the GDPR, please view our Format and the GDPR article.
Deleting your account is different from canceling your site subscription. If you are looking to deactivate your site(s) instead, please view our article on Canceling your Subscription.
To request the deletion of your account, please reach out to our Privacy team at privacy@format.com. We may ask you for supporting information to verify your identity as the account holder before actioning an account deletion.
Please note: deleting your Format account is permanent. Once your account is deleted, you will not be able to restore it or any of the content hosted on it. This means your site, site images, account details, etc., will be permanently removed from our system.
Still have questions? Reach us on our live chat or email us at info@format.com. We’re here to help!