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How to register a custom domain name from Format

Updated

Basic and Monthly Plan subscribers can buy (register) and connect a custom domain name directly with Format.

About Format domains

Format is a reseller of Tucows domains. Renewing the domain name for subsequent years is $20 USD per year. Domain renewals and purchases are non-refundable.

As well, because our domains are provided via a third party, there is no user-facing DNS panel. If you require changes made to your domain's DNS records, please reach out to our Success team via live chat or email so that we can make these changes on your behalf.

A custom email address via Google Workspace can also be added for US$72 per year. See our custom email guide.

Buy a domain name

  1. Click 'Settings' from the lower-left sidebar

  2. Click 'Domain and Email'

  3. Click 'Buy Domain'

  4. Or upgrade to a Pro Yearly or Pro Plus Yearly plan and 'Get Free Domain'

Choose your new domain name

  1. Type in the search field to display a selection of custom domain names below

  2. Select one available '$20 USD / year' domain name

  3. Domains that are similar may be shown or 'Unavailable'. If too close, consider a different name.

.com , .net, .org, .ca, .xyz and .me top level domains (TLDs) are available.

Registration details

  1. Check the domain name is exactly what you wanted (no changes are possible after registering)

  2. The domain renewal date will be displayed. Auto-renewal is enabled by default and your payment method will be charged shortly before this date

  3. Enter your name, this is required and must be a correct, legal name

  4. Add your address details accurately

  5. Add your email address and phone number

  6. Read the legal fine print

  7. Read and agree to our Terms of Service. By clicking 'Complete Purchase' you are agreeing to our Terms of Service. This is a requirement for registering a domain

  8. View more on our Domain Pricing page

  9. 'Complete Purchase' after you have re-checked that all details are correct

.ca Domain Names

  1. If registering a .ca domain you must choose a legal group you belong to

  2. CIRA Registrant Agreement must also be read and agreed to (for .ca domains).

  3. Select 'I agree'

Read and agree to our Terms of Service. By clicking 'Complete Purchase' you are agreeing to our Terms of Service. This is a requirement for registering a domain.

View more on our Domain Pricing page

Click 'Complete Purchase' once you have re-checked all entered details are correct.

Domain purchased

  1. Notification that domain selected has been successfully purchased

  2. 'Go to Domain Settings' to complete

Domain Settings

  1. Return to 'Domain and Email' panel

  2. New custom domain shown

  3. Status of 'Needs Email Verification'. Please check your email to verify this address within 14 days of registering, if you don't see the email, check your spam folder

  4. The domain is set to auto-renew to ensure you do not lose the domain or any services

  5. Format address (what also appears in top-left corner of your Dashboard under 'FORMAT' logo

Still have questions? Reach us on our live chat or email us at info@format.com We’re here to help!

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