What to expect from this service, available Monday – Friday 9am–5pm EST.
What is the Site Building Service?
With Format Expert Site Building Service, you can upload your images, content, and design preferences, and a Format Expert will build the foundation of your website. Our experts will build an initial draft of your site based on the details you provide in your form, as well as one round of edits based on your feedback. After a site build is complete, you can continue making adjustments and updating your content at any time, with the help of our support team when you need it.
Please note:
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This is a one-time service available on a full priced (non-discounted) Portfolio Pro Plus Annual plans of $312 USD.
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Members on student plans are not eligible for this service.
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There are no refunds after a Site Build has been completed.
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A response from our team can take 48–72 hours.
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We make edits to your live site in real-time and are not able to save drafts of your website. Please let us know if you would like a site wide password for privacy during this process.
How to begin with the Site Building Service:
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Login to your Format account and upgrade to the Portfolio Pro Plus annual plan of $312 USD (if not already on this plan).
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Locate the Site Build Submission Form in your Dashboard by tapping the 'Start Working With an Expert' button (see above) or click here.
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Fill out the Site Build Submission Form questions and add your images and copy. You can add multiple gallery pages if you wish. Please make sure to include any content you want added to your site by the Format Expert at this stage.
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Submit when you have sufficiently filled out the form.
How does the Site Building Service process work?
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You fill out the Site Build Submission Form.
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We will action a first edit of your website and reach out by email with a video walkthrough.
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You send us a complete list of revisions for the final edit.
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We execute your final edit and send you a message with tutorial videos on how to manage your website moving forward.
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Site Build is complete!
After the build is complete, we no longer offer manual changes to your website. However, you can reach out to the Format support team for guidance if you ever get stuck.
Frequently Asked Questions:
Who can access Format Expert Site Building Service?
Format members who are on a Pro Plus Yearly plan get this service free as part of their subscription. For more information on subscription pricing click here.
How do I communicate with a Format Expert about my Site Build?
Site Building Service is available Monday – Friday 9am–5pm EST. We provide correspondence through email using info@format.com
What is included in the site build?
Includes:
Building:
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Gallery Pages
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About and Contact pages
Designing:
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User Experience and Site Navigation
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Typography and Color Scheme
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Template selection and adjustment to best highlight your work
Does Not Include:
- Custom Code
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Building a Store
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Setting up a Blog
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SEO inputting
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Ongoing maintenance past the final draft
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On-call support with the site builder
Reach us via live chat or email info@format.com if you have any more questions. We’re happy to help!