Check whether your devices, operating systems, and web browser software are up-to-date.
Format is a modern web service and requires a modern web browser, in association with compatible hardware and operating systems.
Our developers are continually working on improving the performance of our services, this includes security patches and protocols, software and hardware updates, and network delivery services.
Older hardware, operating systems (macOS or Windows OS), and web browsers may not allow all features within the Format application (Software as a Service) to function fully as the developers themselves are no longer supporting it with updates.
Find out which version of macOS your Mac is using and the latest available macOS version here.
Information on the latest Apple security releases is available here.
For Windows OS users please refer to the Microsoft Product Lifecycle Policy here.
Vintage and obsolete products
Vintage and obsolete products are unlikely to support the Format site builder, as the hardware and software are unlikely to meet the required security standards required for the latest web browser versions to allow the Format application and services to function how they were designed. Please refer to the Apple Support article here.
Still have questions? Reach us on our live chat or email us at info@format.com. We’re here to help!