Skip to main content

How to add a Digital Download Product

Updated

Sell downloadable digital files from your Store for things like ebooks, presets, or software.

The maximum digital download file size is 100Mb. It is best to compress all files into one ZIP file.

Add a Digital Product

  1. From the left sidebar under 'Portfolio', click 'Store'

  2. Click 'Add Product'

  3. Give your Product a name

  4. Click 'Add Product'

  1. Under 'Product Type' select 'Digital Product'

  2. Click 'Edit Cover Image' and upload the main image to promote your product (required)

  1. Scroll down

  2. to Product Images and 'Add Images', at least one image must be added here (you can have up to five images)

  1. Add your Product Description. Clear, concise information will help prospective customers decide whether to purchase your product or not. Include the information that you would want to know if you were looking to buy, (if an ebook, the number of pages, how many images, size, can it be printed? file size etc.)

  2. Set your Price. The minimum is 1.00 in your country's currency.

  1. Scroll down to Digital File Upload and 'Upload a File'

  2. Navigate to the location file is stored and select

  3. Click 'Choose'

A digital file or ZIP file can be up to 100Mb in file size. Only one file can be selected and uploaded, so if your Product requires more than one file, you will need to compress all files into one ZIP file and then upload.

  1. Shows digital file successfully uploaded

  2. Click to 'Replace'

Set Product Availability

  1. Navigate to 'Product Availability'

  2. Use the dropdown to select 'Available in Store'

  3. 'Save Changes'

Check Settings and SEO Optimization

  1. Click 'Settings' to access

  1. The Product Path is based on the Product Name originally entered

  2. SEO Optimization improvements can be made by scrolling down further.

  1. The SEO Product Title can be the same as the Product Name, or you can change.

  2. Add information in the SEO Product Description panel (copy-and-paste a portion of what you entered on the Product page)

  3. After adding information, this will update and show a green 'SEO Complete' message

  4. An indication of what will be shown in search results is displayed here.

  1. Further down, you can Edit Cover Image

  2. Out of Stock. Because you have added a Digital Product, our Inventory Control will not work with this; you can sell a Digital Product indefinitely

  3. Delete Product will remove it from your Store

Things to be aware of

  • Only one digital file per Product with a maximum 100Mb file size

  • Once someone buys a digital product, they are shown a page that has a download link. They also receive this download link in their email. This link is good for 60 days, and then it expires

  • If you, the Seller, delete the digital product from your store, the link is still good for 60 days from purchase

  • However, if you, the Seller, cancel the specific order for the link purchase, the link will expire immediately.

Still have questions? Format provides human support seven days a week. Start a live chat or reach us by email at info@format.com. We're here to help!

Related to

Related articles